Shipping & Returns
-- WALK-IN / CUSTOMER PICKUP --
For the convenience of our local customers, we offer a FREE LOCAL PICKUP option in the shipping menu. If you would like to pay for your order upon pick-up, please select CHECK / MONEY ORDER as your payment method.
-- WHEN WILL I RECEIVE MY ORDER --
Orders are shipped daily during normal business hours (Tuesday - Saturday, Noon until 7pm). Please allow up to two business days for your order to be shipped. Upon fulfillment you will receive full tracking details via e-mail. Tracking details may also be found in your ORDER HISTORY.
-- OUT OF STOCK ITEMS --
Any item not in stock upon order will either be fully refunded, or fulfilled by one of our distribution partners. This may result in your order being delivered in up to two packages, with two separate tracking numbers -- but will still arrive within the expected delivery times. You will not be charged any additional shipping fees.
-- 30 DAY RETURN POLICY --
While we do our best to fulfill each order with care, sometimes mistakes can happen; because of this, we offer a full 30 DAY RETURN POLICY. If for any reason you receive something damaged, missing, incorrect, or if you have ANY other issue -- please contact us ASAP and we'll get you sorted!
NOTE: Items MUST be returned in the condition they arrived!
-- WHERE'S ALL THE USED STUFF --
Currently we are only offering NEW items via this webstore. You may find partial listings of our used items via our DISCOGS or eBay profiles. Of course, we will always have a CONSIDERABLY larger selection available in-store, with a constantly rotating stock.
-- INTERNATIONAL SHIPPING --
At the moment, this webstore is only setup for orders within the USA. However, we ship things out internationally all the time and can easily fulfill an order for you. Please CONTACT US with your shipping details and we will let you know.
-- WILL YOU BE CARRYING (insert title here) --
Maybe? CONTACT US with what you're looking for and we'll let you know!
-- WILL YOU CARRY MY RECORD / ZINE / ART / ETC --
Maybe? If it fits into our style, scope, and mission -- then there's a good chance we'd be interested. Generally this will result in a consignment agreement.